AGB
TERMS OF SERVICE
Last Updated: September 2, 2026
OVERVIEW
Welcome to rustaro.shop. The terms “we,” “us,” and “our” refer to rustaro.shop, operated by Velos IoT Europe A/S.
rustaro.shop operates this online store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with our online shopping services (collectively, the “Services”).
Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) describe your rights and responsibilities when you access or use our Services.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, you should not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your country, state, or province of residence, or that you have given your consent to allow any minor dependents under your responsibility to use the Services where permitted by applicable law.
To access, browse, or purchase products through our online store, you may be required to provide certain information, including your email address, billing information, payment information, and shipping information.
You agree that all information you provide is accurate, current, and complete and that you have the necessary authority to provide such information.
You are responsible for maintaining the confidentiality and security of your account credentials and for all activities conducted through your account.
You may not sell, transfer, assign, or license your account to another person without our permission.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to display our products and their characteristics as accurately as possible.
However, the colors, appearance, or other visual characteristics of products may vary depending on the screen, device, display settings, and configuration you use.
Product descriptions, specifications, prices, availability, and other product information may be updated or corrected when necessary.
We reserve the right, subject to applicable law, to:
- Modify product descriptions;
- Discontinue products;
- Limit quantities available for purchase;
- Limit sales to particular persons, geographic regions, or jurisdictions; and
- Correct errors or inaccuracies in product information.
Nothing in this section limits any mandatory consumer rights applicable to your purchase.
SECTION 3 – ORDERS
When you submit an order through rustaro.shop, you are making an offer to purchase the selected products.
We reserve the right to accept or reject an order where permitted by applicable law.
Your order is considered accepted once we provide confirmation of acceptance or otherwise process the order in accordance with our checkout procedure.
Please review your order carefully before submitting it.
If we need to reject, modify, or cancel an order, we will attempt to contact you using the email address, billing information, telephone number, or other contact information provided with your order.
Returns, refunds, cancellations, and exchanges are governed by our Return & Refund Policy and applicable consumer protection law.
Products purchased through our store are intended primarily for personal or household use unless otherwise expressly stated.
SECTION 4 – PRICES, BILLING AND PAYMENT
Product prices, discounts, and promotions may change from time to time.
The price applicable to your purchase will generally be the price displayed when you place your order, subject to correction of obvious errors and applicable law.
Any applicable taxes, shipping charges, duties, or other charges will be disclosed where required before you complete your purchase.
You agree to provide current, complete, and accurate purchase, billing, payment, and account information.
Where you use a payment card or other payment method, you represent that you are authorized to use that payment method.
You agree to pay all charges associated with orders validly placed through your account.
SECTION 5 – SHIPPING AND DELIVERY
Shipping and delivery are governed by our Shipping Policy.
Estimated delivery times are estimates unless expressly stated otherwise or required by applicable law.
Delays may occasionally occur due to circumstances outside our reasonable control, including carrier disruptions, customs procedures, severe weather, public emergencies, or other unforeseen events.
Nothing in these Terms is intended to exclude or restrict mandatory rights regarding delivery, risk of loss, or consumer remedies under applicable law.
SECTION 6 – INTELLECTUAL PROPERTY
The Services and their content, including applicable text, graphics, images, videos, logos, designs, product descriptions, and other materials, are owned by, licensed to, or lawfully used by rustaro.shop, Velos IoT Europe A/S, or their respective licensors.
Such materials may be protected by copyright, trademark, and other intellectual property laws.
You may use the Services for lawful personal and non-commercial purposes.
Except where permitted by applicable law, you may not reproduce, distribute, modify, publish, transmit, sell, commercially exploit, or create derivative works from protected materials without the appropriate authorization.
Third-party names, logos, trademarks, and other intellectual property appearing through the Services remain the property of their respective owners.
SECTION 7 – OPTIONAL THIRD-PARTY TOOLS
We may provide access to tools, applications, or services offered by third parties.
We may not monitor or control these third-party tools.
Your use of third-party tools may therefore be subject to separate terms, policies, and conditions established by the relevant third-party provider.
You should review the applicable third-party terms before using such services.
We may introduce new features, tools, or resources in the future. Unless otherwise stated, such features will form part of the Services and will be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites, applications, services, or resources.
We do not necessarily control or endorse third-party websites or their content.
When you leave our website and access a third-party service, your use of that service may be governed by the third party's own terms and privacy practices.
Any questions, complaints, or claims concerning products or services supplied directly by a third party should be addressed to the relevant third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
rustaro.shop is powered by Shopify, which provides technology that enables us to operate our online store.
However, purchases made through our store are transactions between you and Velos IoT Europe A/S, operating rustaro.shop, unless expressly stated otherwise.
Shopify is not the seller of the products offered by rustaro.shop.
Your use of certain Shopify services or features may additionally be subject to Shopify's applicable terms and privacy policies.
SECTION 10 – PRIVACY
Personal information collected through the Services is handled in accordance with our Privacy Policy and applicable data protection law.
Because our store is powered by Shopify, Shopify may also process certain personal information in connection with providing its platform and related services.
Please review our Privacy Policy for further information regarding the collection, use, disclosure, storage, and protection of personal information.
SECTION 11 – FEEDBACK
If you submit reviews, suggestions, ideas, comments, feedback, or other content to us (“Feedback”), you represent that you have the necessary rights to provide that Feedback.
Where permitted by applicable law, you grant us permission to use, reproduce, modify, publish, distribute, and display such Feedback for purposes connected with operating, improving, and promoting our Services.
You must not submit Feedback that:
- Violates the intellectual property rights of another person;
- Violates privacy or other legal rights;
- Contains unlawful, defamatory, abusive, obscene, or misleading material;
- Contains malicious software or harmful code; or
- Misrepresents your identity or the origin of the Feedback.
You remain responsible for the Feedback you submit.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Information available through the Services may occasionally contain typographical errors, inaccuracies, or omissions concerning product descriptions, prices, promotions, availability, shipping charges, delivery estimates, or other information.
Subject to applicable law, we reserve the right to correct errors, inaccuracies, or omissions and update information when necessary.
If an error materially affects an order that you have already placed, we will handle the matter in accordance with applicable law and contact you where appropriate.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes.
You must not use the Services to:
- Violate applicable laws or regulations;
- Infringe intellectual property or other rights;
- Transmit false, fraudulent, or misleading information;
- Harass, threaten, abuse, or harm another person;
- Distribute malware, viruses, or harmful code;
- Conduct phishing, fraud, spam, or other abusive activities;
- Collect personal information unlawfully;
- Attempt unauthorized access to our systems;
- Interfere with security features of the Services; or
- Otherwise interfere with the lawful operation of the Services.
We may restrict or terminate access where reasonably necessary in response to violations of these Terms or applicable law.
SECTION 14 – AUTOMATED ACCESS AND AGENTS
Automated systems, agents, bots, scraping tools, or similar technologies may not access or interact with the Services in a manner that violates applicable law, these Terms, or reasonable technical restrictions implemented to protect the Services.
Automated systems must not attempt to circumvent security controls, access restrictions, CAPTCHAs, authentication requirements, or other technical safeguards.
We reserve the right to restrict automated access where reasonably necessary to protect our Services, customers, systems, and legal rights.
SECTION 15 – TERMINATION
We may suspend or terminate access to the Services where reasonably necessary, including where a user materially violates these Terms, applicable law, or the rights of another person.
Termination does not affect rights, obligations, or liabilities that arose before termination.
Provisions that by their nature should continue after termination will remain effective to the extent permitted by applicable law.
SECTION 16 – WARRANTIES
We aim to provide accurate information and reliable Services.
However, except where mandatory consumer protection law provides otherwise, we cannot guarantee that the Services will always be uninterrupted, completely secure, error-free, or continuously available.
Nothing in these Terms excludes, limits, or modifies any warranty, guarantee, statutory conformity right, or other consumer protection that cannot lawfully be excluded or limited.
SECTION 17 – LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Velos IoT Europe A/S, rustaro.shop, and their respective directors, employees, representatives, contractors, service providers, affiliates, and licensors will not be liable for indirect or consequential losses arising solely from circumstances for which liability may lawfully be excluded.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
In particular, these Terms do not limit mandatory consumer protection rights or liability that cannot legally be excluded.
SECTION 18 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, damages, or reasonable costs resulting from your unlawful use of the Services, your material violation of these Terms, or your infringement of the rights of another person.
This provision applies only to the extent enforceable under applicable law.
SECTION 19 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law or severed where necessary.
The remaining provisions will continue to remain valid and enforceable.
SECTION 20 – WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce a right or provision under these Terms does not constitute a waiver of that right or provision.
These Terms, together with policies and other legal notices incorporated into them, constitute the agreement governing your use of the Services to the extent permitted by applicable law.
Nothing in this section limits mandatory consumer rights.
SECTION 21 – ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms where doing so would violate applicable law or materially affect our rights without our prior written consent.
We may assign or transfer our rights and obligations in connection with a legitimate business transfer, restructuring, merger, acquisition, or similar transaction, subject to applicable law.
SECTION 22 – GOVERNING LAW
These Terms and your use of the Services are governed by the laws applicable to Velos IoT Europe A/S in Denmark, without depriving consumers of any mandatory protections provided by the law of their country of habitual residence where such protections apply.
Nothing in this section prevents a consumer from exercising any jurisdictional rights available under applicable consumer protection law.
SECTION 23 – HEADINGS
The headings contained in these Terms are provided for convenience only and do not limit or otherwise affect the interpretation of these Terms.
SECTION 24 – CHANGES TO THESE TERMS
The latest version of these Terms will be available through our website.
We may update or modify these Terms from time to time to reflect changes to our Services, business practices, legal requirements, or other legitimate operational needs.
Where required by applicable law, we will provide appropriate notice of material changes.
Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms only to the extent permitted by applicable law.
SECTION 25 – RETURNS, REFUNDS AND CANCELLATIONS
Returns and refunds are governed by our Return & Refund Policy.
We currently provide a 30-day return policy, subject to the eligibility requirements and conditions stated in that policy.
Consumers in the European Union may additionally have a statutory 14-day right of withdrawal, subject to applicable exceptions and requirements.
Approved refunds are processed in accordance with our Return & Refund Policy.
Nothing in these Terms limits any mandatory statutory rights relating to defective, damaged, incorrect, or non-conforming goods.
SECTION 26 – CONTACT INFORMATION
If you have questions about these Terms of Service, please contact us using the following information:
Trade Name: rustaro.shop
Legal Company Name: Velos IoT Europe A/S
Legal Representative / Managing Director: Colin Chew
First Name: Colin
Last Name: Chew
CVR / Business Registration Number: 32880053
Email: nataliegomez419@gmail.com
Business Address: C/O Velos IoT Denmark, Kay Fiskers Plads 9, 5.
Postal Code: 2300
City: København S
Country: Denmark